1. What is SWAYUR?
SWAYUR is an e-commerce retail brand that offers a wide range of products, including groceries, ayurvedic medicines, household products, personal care items, home care products, and other related categories. We strive to be your one-stop destination for all your essential needs, promoting a healthy and sustainable lifestyle.

2. How can I place an order on SWAYUR?
Placing an order on SWAYUR is simple. Just browse through our website or mobile app, select the products you need, add them to your cart, and proceed to checkout. You'll need to create an account or log in if you haven't already. Then, choose your preferred payment method, and your order will be on its way to your doorstep.

3. What payment options are available on SWAYUR?
We offer a variety of payment options, including credit/debit cards, net banking, UPI, mobile wallets, and cash on delivery (COD) in select locations. Rest assured, our payment gateways are secure and encrypted to ensure your transactions are safe.

4. Is SWAYUR's product range authentic and certified?
Yes, absolutely! At SWAYUR, we are committed to providing our customers with authentic and certified products. Our team carefully curates the products from reputed brands and suppliers to ensure the highest quality and reliability.

5. How is the delivery process managed by SWAYUR?
Once you place an order, our efficient delivery team swings into action. We partner with trusted logistics providers to ensure timely and hassle-free deliveries across India. You can track your order through your account on our platform.

6. What is SWAYUR's return and refund policy?
We have a customer-friendly return and refund policy. If you receive a damaged or defective product, or if you're not satisfied with your purchase, you can initiate a return within a specified time frame. Our team will guide you through the process, and once the return is approved, you'll receive a refund to your original payment method.

7. Does SWAYUR offer discounts and promotions?
Yes, we often run exciting discounts, offers, and promotions on various products. Keep an eye on our website, app, and social media channels for the latest updates on deals and special offers.

8. Can I track my order after it's shipped?
Absolutely! Once your order is dispatched, we'll provide you with a tracking link and details. You can use this information to monitor the status and location of your shipment until it reaches you.

9. Does SWAYUR have a customer support team?
Yes, we take pride in our excellent customer support team. If you have any queries, concerns, or need assistance, you can reach out to our customer support via email, phone, or live chat. We are always here to help!

If you have any other questions or need further assistance, feel free to contact us. Happy shopping at SWAYUR!